Support and contact
Contact
Email [email protected]. If you are asking about the game, please include your device model, game version and Player ID (Settings, Privacy) once those exist.
Delete my data
In the game: Settings, Privacy, Delete my data (available once online features are live). If you cannot open the game, or you want to be removed from the newsletter, email [email protected] with the subject "Delete my data" and, for the game, your Player ID. We will confirm within number of days to be set days. This removes your anonymous profile, ranking entry and analytics id link. Purchase records held by Apple or Google are managed by them.
FAQ
Do I need an account?
No. The game creates an anonymous profile in the background once online features are on.
Is my progress saved if I change phone?
To be decided: depends on the account recovery feature. Not available in early test builds.
How do I get a refund?
Refunds are handled by Apple (reportaproblem.apple.com) or Google Play. We cannot refund directly.
What are the chances for random rewards?
They will be published on a drop odds page and in the game next to the purchase.
I am under 16.
The game asks for a birth year. Younger players get a limited offline mode with no analytics, no ads, no online profile and no purchases.
How do I turn analytics off?
Settings, Privacy, Analytics toggle. It is off until you tap Allow.
Draft. Support details will be completed before release.